Dispatch & Support
From first contact to final delivery, we’ve got your back.
At Vize BPO, we help transportation and NEMT providers streamline ride scheduling, real-time dispatching, and customer communication. Our 24/7 expert team ensures accurate, on-time operations — so you can focus on scaling your business, and do what matters most!
Skilled Support
Agents
Delivering courteous, efficient service with the professionalism your customers expect.
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Trusted Performance History
Proven experience supporting U.S. businesses with precision, speed, and reliability.
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Consistently On Schedule
Our team operates 24/7 to meet deadlines and keep your operations running smoothly.
Why Clients Choose Us?
With over 7 years of experience, we bring hands-on expertise, 24/7 operations, and deep knowledge of CRMs like Limo Anywhere, LimoExpress along with many AI powered NEMT software’s like RouteGenie, Bambi, MediRoutes, WellRide and more. We understand the day-to-day needs of NEMT providers and luxury transport services, offering proactive, professional, and tech-driven solutions at every stage.
Our Services
Ride Scheduling & Booking Management
We handle chauffeur assignments, booking updates, and high-touch coordination for events and airport pickups
Real-Time Dispatching & Routing
Drivers are dispatched in real time, with dynamic rerouting based on traffic and schedule demands to ensure efficiency.
Customer Communication
From booking confirmations to last-minute updates, we keep your riders informed and reassured at every step.
Driver Monitoring & Support
Driver locations are continuously tracked to ensure on-time performance, with immediate support available for any issues.
Special Event & VIP Coordination
From weddings to proms and corporate events, we ensure seamless multi-vehicle coordination and discreet VIP handling.
Vehicle & Fleet Coordination
Vehicle assignments, maintenance scheduling, and backup deployment are all managed to avoid service interruptions.
Record-Keeping & Reporting
All rides, incidents, and performance metrics are logged and transformed into actionable reports and insights.
Emergency
Handling
We respond instantly to breakdowns, no-shows, and complaints—dispatching solutions without delay.
Optimization &
Efficiency
Bookings are matched with ideal drivers and vehicles, while routes are planned to save time, fuel, and resources.
Vize BPO delivers fast and accurate help with Dispatching, Customer Support, Billing and Data Tasks, So your day runs smoother and you can focus on Business Growth.
Contact Now!