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Dispatch & Support

From first contact to final delivery, we’ve got your back.

At Vize BPO, we help transportation and NEMT providers streamline ride scheduling, real-time dispatching, and customer communication. Our 24/7 expert team ensures accurate, on-time operations — so you can focus on scaling your business, and do what matters most!

Skilled Support
Agents

Delivering courteous, efficient service with the professionalism your customers expect.

Trusted Performance History

Proven experience supporting U.S. businesses with precision, speed, and reliability.

Consistently On Schedule

Our team operates 24/7 to meet deadlines and keep your operations running smoothly.

Why Clients Choose Us?

With over 7 years of experience, we bring hands-on expertise, 24/7 operations, and deep knowledge of CRMs like Limo Anywhere, LimoExpress along with many AI powered NEMT software’s like RouteGenie, Bambi, MediRoutes, WellRide and more. We understand the day-to-day needs of NEMT providers and luxury transport services, offering proactive, professional, and tech-driven solutions at every stage.

Our Services

Ride Scheduling & Booking Management

We handle chauffeur assignments, booking updates, and high-touch coordination for events and airport pickups

Real-Time Dispatching & Routing

Drivers are dispatched in real time, with dynamic rerouting based on traffic and schedule demands to ensure efficiency.

Customer Communication

From booking confirmations to last-minute updates, we keep your riders informed and reassured at every step.

Driver Monitoring & Support

Driver locations are continuously tracked to ensure on-time performance, with immediate support available for any issues.

Special Event & VIP Coordination

From weddings to proms and corporate events, we ensure seamless multi-vehicle coordination and discreet VIP handling.

Vehicle & Fleet Coordination

Vehicle assignments, maintenance scheduling, and backup deployment are all managed to avoid service interruptions.

Record-Keeping & Reporting

All rides, incidents, and performance metrics are logged and transformed into actionable reports and insights.

Emergency
Handling

We respond instantly to breakdowns, no-shows, and complaints—dispatching solutions without delay.

Optimization &
Efficiency

Bookings are matched with ideal drivers and vehicles, while routes are planned to save time, fuel, and resources.

Vize BPO delivers fast and accurate help with Dispatching, Customer Support, Billing and Data Tasks, So your day runs smoother and you can focus on Business Growth.

About

Vize BPO delivers reliable support for businesses of all sizes, handling customer service, billing, call management, and data tasks to keep operations smooth and efficient.

Contact

Address: 411 University St, Seattle, USA
Email: support@vizebpo.com
Phone: (207) 830-7649
Open: Mon-Fri 9:00am – 06:00 pm